Skip to main content
All CollectionsUsing Coinosh
What Are The Steps In Finding Missing Funds?
What Are The Steps In Finding Missing Funds?
Updated over a week ago

If you're having trouble locating funds in your Coinosh wallet, here are some steps you can take:

  1. Check Transaction Status: If you've recently made a transaction, it might still be processing. Check the transaction status in your Coinosh wallet or on a blockchain explorer by using your transaction ID.

  2. Sync Issues: Sometimes, your wallet might be out of sync with the blockchain. Try refreshing your wallet or logging out and logging back in.

  3. Check Address: Make sure the address you sent funds to or received funds from is correct. If the address is wrong, the funds might have been sent to a different wallet.

  4. Check with Sender: If you're expecting funds from someone else, check with them to make sure they sent the funds to the correct address.

  5. Update Wallet: Make sure your Coinosh wallet is up-to-date. Sometimes, updating the wallet can resolve issues with missing funds.

  6. Contact Support: If you've tried everything and still can't locate your funds, it might be time to contact Coinosh support. They can help you troubleshoot the issue and find your missing funds.

Remember, in a decentralized wallet like Coinosh, your funds are controlled by you through your private keys. As long as you have the correct private keys or recovery phrase, your funds are typically safe.

Did this answer your question?